Effective January 15, 2017
About EDUCATE AND EMPLOY AMERICA
Information Collection and Use by EEA
EEA collects information submitted by its users, such as name, email address, and age, to authenticate users and to send them notifications relating to the EEA services. EEA also collects other profile and preference data, including but not limited to, personal interests, gender, age, education and occupation, in order, to assist users to find and communicate with each other.
EEA also logs non-personally-identifiable information including IP address, general profile information, aggregate user data, and browser type, from users and visitors to the EEA site(s) (including the All Access Service). This data is used to manage the website, track usage and improve the website services, among other things. This non-personally-identifiable information may be shared with third-parties (including EEA content provider partners) to provide services (including All Access) and advertisements to members. User IP addresses, zip codes, and other geographic location information are recorded for security and monitoring and other benign purposes. EEA collects information concerning software you have downloaded from EEA, products and content purchased, accessed, downloaded and/or streamed through EEA products or services (including, in the case of Educational products, via various formats to track streamed, purchased or saved in libraries or playlists, or shared with others).
User Profile information including members’ pictures and chosen usernames are displayed to users and visitors in order to facilitate interaction in the EEA community. Email addresses are used for the purposes of inviting new friends to join EEA, to add users to members’ friends’ networks, and to send notifications related to the service. With the exception of inviting friends, adding friends, and notifications, a user’s email address is not shared or displayed to people within a user’s personal network. Users within a personal network communicate on EEA with each other through the EEA service, without disclosing their email addresses – unless they so chose. Users’ full names are never directly revealed by EEA to other members or visitors. To facilitate searching and finding friends and acquaintances on the service, EEA allows users to search for other members using first and last name, and email address. EEA also allows users to connect their EEA account with their Facebook account, Tweeter account, LinkedIn account and other social media platforms for the purposes of finding friends on the Service and sharing personal lessons/courses history with user’s friends on social media platforms, if he/she so chooses. We may also use a user’s email address to send updates, a newsletter, or news and updates regarding the Service.
From time to time, EEA or a partner, may sponsor a promotion, sweepstake or contest on EEA. In order to participate, users may be asked to provide personal information including name, email address or home address or to answer questions. We may transfer personal information to aid partners that you have explicitly requested to receive information from. It will be clear at the point of collection who is collecting the personal information and whose privacy statement will apply.
Invitations and Other Communications to Non-members EEA members can invite friends to join the service by sending invitation emails via our automated invitation system. EEA stores the email addresses that members provide so that the respondents may be added to the referring member’s friend’s list, and also to send reminders of the invitations. EEA does not sell these email addresses or use them to send any other communication besides invitations and invitation reminders. Recipients of invitations from EEA may contact EEA to request the removal of their information from our database.
EEA members may also store email addresses of people they know in their internal EEA address book and may also choose to send invitations and other communications to those addresses.
EEA uses your personal information to:
- Deliver to you and bill you for EEA products and services, and communicate with you concerning your account and customer service issues. This may include verifying authorization of credit card usage before any purchase of premium content or services (e.g., for the purposes of access to a free trial or to All Access);
- Verify access rights to premium content or other access-restricted services and software, including for the purpose of supporting digital rights management software;
- Improve our software and services by providing personalized content recommendations, language and location customization, and/or personalized help and instructions;
- Determine if you meet the minimum system requirements to use our products, and provide information concerning compatibility and interoperability to you;
- Track content accesses, downloads and streams, for the purpose of paying royalties and license fees to third-party providers, such as record labels and other copyright holders and content distributors and partners;
- Ask you to participate in surveys about products, services, news and events;
- Offer you product upgrades, content, services and other accessible or downloadable content for you to purchase;
- Provide you with content, services, instructions, and a more personalized experience based on personal information, such as your language preferences, zip/postal code, country locations, and any content or other preferences you provide;
- Auto-update downloaded EEA products;
- Provide you with news, free newsletters, updates, targeted advertising, promotions, and special offers; and
- Better understand how our products are used, including Web traffic patterns and what types of content are most popular with users of our products and services.
- Test and develop upgrades and improvements to our products and services.
HOW DOES EEA KEEP YOUR PERSONAL INFORMATION SECURE?
EEA understands that it is a privilege to have you as a customer and has implemented the following controls to protect your Personal Information:
Use of secure connections using SSL to safeguard information when transmitted from your Web browser to EEA;
- Use of security controls to restrict access to databases housing personally identifying information;
- Use of encryption or obfuscation of sensitive Personal Information, such as credit card numbers, UDIDs and user names;
- Restrict employee access to databases containing sensitive Personal Information and impose confidentiality requirements upon employees who do; and
- Bind subcontractors with contractual, technical and organizational measures to protect your Personal Information.
WHEN AND HOW DOES EEA SHARE YOUR INFORMATION WITH THIRD PARTIES?
EEA does not use your Personal Information for purposes incompatible with those listed above.
EEA may disclose relevant information about its customers to our contractors (e.g. a customer service contractor or a credit card clearing service) in order for them to provide specific services for EEA to better serve our customers. EEA’s contractors are bound by strict contractual requirements to keep all Personal Information they process strictly confidential and to use such information solely on behalf of EEA.
Also, EEA may disclose your Personal Information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law; (b) comply with the order of a competent judicial authority in any jurisdiction; (c) comply with legal process served on EEA; (d) protect and defend the rights or property of EEA; or (e) act in urgent circumstances to protect the personal safety of users of EEA products or the public at large.
Your credit card will be charged for the renewal term of your Service on your billing date (“Billing Date”), based on the type of subscription (e.g., on a particular date each month for a monthly subscription; on the three-month date for a quarterly subscription; on the anniversary for an annual subscription, etc.). If, however, your Activation Date is on the 29th, 30th or 31st day of a month, and your Billing Date does not exist in a particular month because there are fewer than thirty-one (31) days in the month payment is due, your Billing Date for that particular renewal will be on the last day of the month in which your Billing Date would otherwise be.
EEA websites and products contain links to other websites and products. EEA is not responsible for the privacy practices or the content of such websites or products. Please visit the privacy policies of these third party sites in order to understand their privacy policies and data collection practices.
Obligatory or Optional Nature of the Requested Information
Some of the Personal Information collected by EEA is necessary to provide you with the EEA product or service you choose and to optimize the delivery of audio and video data to your computer. EEA software may include the opportunity to disable certain software features to increase your level of privacy. However, certain technical information (e.g., zip code, product id, GUID) may be automatically transmitted between networked servers to authenticate access to products and services, enable their delivery, or optimize your media delivery experience.
E-MAIL FROM EEA
Registering for a product or service allows you to tell us how or whether you want EEA to communicate with you. Generally, EEA sends e-mail about its products, content and special offers. During registration, you may opt out of receiving EEA marketing e-mails and/or newsletters. Additionally, your online EEA account, accessed through the “My Account” link provided in emails and on EEA Web pages, enables you to select whether you wish to receive newsletters, marketing, promotional emails, and special offers. However, EEA may continue to send you e-mail about products or services you have previously purchased (such as an available upgrade that you are entitled to receive), your account status or other information concerning functions, features and status of your EEA products and services, or to inform you about critical technical service issues relating to a EEA product or service.
HOW TO ACCESS AND UPDATE YOUR PERSONAL INFORMATION
To access your account information and preferences, select “Manage My Account” from the menus on the EEA software. Sign in to your account and modify your information and preferences as needed.
You may also review and update your account on the web at www.educateandemploy.org, by selecting “My Account,” and logging in using your name and password.
When you access your account by logging in, you can update and/or make sure that your account information is accurate. You can also manage your preferences concerning receipt of newsletters and promotional emails.
If you have forgotten a username or password, please refer to EEA ‘s online help resources.
EEA does not require that you accept cookies; however, some functionality on its websites, its product purchase check-out process, and products and services may be disabled if you decline to accept cookies. You can disable cookies within your browser or set your browser to notify you and give you the option to decide whether or not to accept each cookie you receive. For information on browser cookie preferences please email admin@EEA.com. You may also change your cookie settings through preferences options in our products.
Chat Rooms, Journals and WebLogs, Message Boards, Classifieds and Public Forums
Please be aware that whenever you voluntarily post public information to Journals, WebLogs, Message Boards, Classifieds or any other Public Forums that that information can be accessed by the public and can in turn be used by those people to send you unsolicited communications.
Correcting/Updating or Removing Information
EEA users may modify or remove any of their personal information at any time by logging into their account and accessing features such as Edit Profile and Account Info.
Members who wish to opt out of receiving updates or notifications, including the EEA’s inform letter, may choose not to by selecting the respective box(es) on the ‘Email Settings’ pane under MySettings in their user profiles.
Ads appearing on this Web site may be delivered to users by EEA or one of our advertising partners. Our advertising partners may place cookies on your computer. These cookies allow the ad server to recognize your computer each time they send you an online advertisement. In this way, ad servers may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you.
EEA member accounts are secured by member-created passwords. EEA takes precautions to insure that member account information is kept private. We use commercially reasonable measures to protect member information that is stored within our database. For EEA All Access, we utilize Secure Sockets Layering, an industry-standard protocol for certain of your transmissions to us, in order to encrypt the personal information that you send to us through the registration process or to make updates to your payment information. EEA cannot guarantee the security of member account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of member information at any time. For any additional information about the security measures we use on EEA, please contact us at privacy@EEA.com.
NON-US CUSTOMER INFORMATION
If you are a nonresident of the USA and your data privacy complaint was not satisfactorily addressed by EEA, you may contact the Direct Marketing Association at:
Safe Harbor Line
Direct Marketing Association
1111 19th Street, NW – Suite 1100
Washington, DC 20036
EEA IS NOT “ERROR-FREE”
CONTACT US ABOUT PRIVACY
EEA Legal Department
P.O. Box 2525
Cypress, TX 77410
Last modified: January 13, 2017